Student Support
Welcome to Student Guides
Discover everything you need to know to succeed, from navigating the platform to preparing for assessments.
Step-by-step platform navigation and tips
Comprehensive guides to help you prepare for assessments
Access to additional learning resources and support
Guide
Getting Started Guide
Learn how to set up your profile, navigate the dashboard, and get comfortable with the platform’s features.
Set Up Your Profile
Customise your profile to reflect your personal information and preferences. A complete profile enhances communication and helps you stay updated.
Explore the Dashboard
The dashboard gives you a quick overview of your enrolled courses, progress, upcoming deadlines, and recent announcements.
Access Course Materials
Find all your study resources in one place. Course materials, lecture notes, and supplementary resources are organised by module.
Track Your Progress
Stay on top of your goals with progress tracking. See what you've completed, what's pending, and keep up with your deadlines.
Use the Discussion Forum
Engage with other students by asking questions, sharing insights, and collaborating on assignments in the discussion forum.
Study Guide
Study Tips and Time Management
Boost your productivity with our study tips and time management techniques, helping you stay focused and organised.
Prioritise Your Tasks
Prioritise Your Tasks
Identify and focus on your most important tasks first, using tools like to-do lists or planners. Prioritising helps prevent procrastination by breaking down overwhelming tasks into manageable ones, allowing you to focus on what's essential.
Start each day by listing the top 3 tasks you need to accomplish.
Set Realistic Goals
Set Realistic Goals
Break down larger assignments into smaller, manageable goals. This approach reduces stress and builds a sense of progress with each completed step, helping you maintain a steady pace and achieve better results over time.
Use SMART goals: Specific, Measurable, Achievable, Relevant, and Time-bound.
Utilise Study Blocks
Utilise Study Blocks
Allocate specific blocks of time to studying and breaks using methods like the Pomodoro Technique. Study blocks help prevent burnout and keep your focus sharp during study sessions.
Try a 25-minute study session followed by a 5-minute break.
Minimise Distractions
Minimise Distractions
Create a focused study environment by reducing digital and physical distractions. This could mean using apps to block social media or finding a quiet space to study.
Turn off notifications on your devices during study sessions.
Review and Reflect
Review and Reflect
Regularly reviewing your notes and reflecting on your progress helps solidify what you've learned and identify areas that need more focus.
Spend 10 minutes each day reviewing your notes.
Academic Resources
Using Academic Resources
Our platform provides a variety of academic resources tailored to support your learning journey. Access an extensive library, research tools, and study aids designed to help you excel in your studies.
Explore resources that not only enhance your knowledge but also provide structured guidance for research, writing, and analysis, ensuring you make the most of your academic experience.
Digital Library Access
Gain unlimited access to academic journals, ebooks, and research articles across various fields.
Interactive Study Guides
Utilise guides with interactive elements to reinforce learning and improve retention.
Citation and Referencing Tools
Use our integrated tools to format citations and references according to academic standards.
Subject-Specific Databases
Explore databases dedicated to specific subjects, providing specialised resources for in-depth research.
Online Tutoring and Support
Access on-demand tutoring sessions for personalised guidance on challenging topics.
Guide
Preparing for Assessments and Exams
Get ready for exams with effective preparation tips, stress-management advice, and strategies to excel in assessments.
Organise Your Study Plan
Prepare a realistic study plan, allocating sufficient time for each topic well in advance. This helps reduce last-minute stress and ensures thorough preparation.
Practice with Past Papers
Using past papers or mock tests helps you get familiar with exam formats and assess areas that need improvement. Regular practice enhances both accuracy and timing.
Balance with Physical Activity
Break up your study sessions with physical activity to boost energy and focus. Short breaks keep you refreshed, while regular exercise reduces stress.
Use Effective Test-Taking Strategies
Learn techniques like answering easier questions first, managing time, and reviewing answers. These strategies can boost confidence and performance under timed conditions.
Prioritise Your Mental Well-being
Incorporate mindfulness practices, deep breathing exercises, and ensure adequate rest. Managing stress is just as important as study preparation.
Step-by-Step Process
How to Successfully Navigate Your Course
Follow these simple steps to effectively manage your course activities and achieve your academic goals.
Access Resources
Find essential materials in the course portal, including guidelines, submission criteria, and timelines.
Plan Your Schedule
Create a timeline, breaking tasks into smaller steps to ensure consistent progress.
Engage with Fellow Students
Connect with peers in your course forum to discuss assessments, clarify doubts, and exchange tips.
Complete and Review Work
Carefully review your draft before submission to ensure you meet all requirements and adhere to guidelines.
Submit and Await Feedback
Submit on time via the platform and monitor for constructive feedback to guide future improvements.
Tips and Troubleshooting
Technical Tips and Troubleshooting
Find solutions to common technical issues and tips for navigating the platform smoothly.
Check Your Internet Connection
Ensure you have a stable internet connection. If issues persist, try restarting your router or using a different network.
Clear Browser Cache
Clear your browser’s cache and cookies to resolve loading issues. This can often fix problems with accessing content on the platform.
Browser Compatibility
For the best experience, use a recommended browser like Chrome or Firefox. Make sure your browser is up-to-date to avoid compatibility issues.
Disable Browser Extensions
Sometimes, browser extensions can interfere with the platform. Try disabling unnecessary extensions, especially ad blockers, while using the platform.
Seek Further Help
If issues persist, contact our support team for assistance. Provide detailed information about your issue to help resolve it faster.
Get Started
FAQs for New Students
Find answers to frequently asked questions that help new students navigate the platform, manage their studies, and make the most of their learning experience.
How do I navigate the platform?
+What resources are available for assessment preparation?
+How do I track my learning progress?
+Are there guidelines for time management?
+Can I access additional support if needed?
+Need More Help?
Connect with Our Support Team
Our support team is ready to assist you. Whether you have technical issues, course-related queries, or need guidance, we're here for you.
Email Us
Get quick responses to your queries by sending us an email.
Call Support
Speak directly with our support team for immediate assistance.
Visit FAQs
Browse our FAQs for answers to common questions.
